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Right to Cancel - Cancellation Form


You have the right to cancel the contract within 14 days without giving any reason without any charge whatsoever.

You can cancel the agreement after this time as detailed in the Terms and Conditions with a payment of the cancellation fee which is based on the time spent on your case. This is charged at £50 per hour for PPI cases and for investment cases our hourly charges are £100 plus VAT for junior staff, £180 plus VAT for senior staff and £250 plus VAT for work by the company director, as detailed in the terms and conditions. This will be capped to what is reasonable in the circumstances of the case and will be no more than the amount that would be charged if the case was successful.

To exercise the right to cancel, you must inform Claims (London) Ltd, Barry House, 20 Worple Road, London, SW19 4DH (Phone 0208 947 6046, Fax 0208 947 4241) of your decision to cancel the contract by any clear statement (e.g. the form below, a letter sent by post, fax, e-mail, verbally or in person). You may use the below model cancellation form but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Cancellation form
To Claims (London) Ltd, Barry House, 20 Worple Road, London, SW19 4DH

I/We hereby give notice that I/We cancel my/our contract for the supply of claims management services for the agreement signed on:

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